Is Pasangan free?
Every feature is free for 3 days. After that the basics stay free, and Rp100.000 unlocks everything for 30 days.
Does payment renew automatically?
No. You pay once by QRIS or virtual account each time you want to extend.
What is PasanganVA?
An AI assistant that guides you step by step, helps write your bio, and answers questions about the app.
Why is a face check needed?
So the people you meet are real. The images are never shown to other users.
How long does review take?
Usually within 24 hours. You get an in-app notification when it is done.
Why can't I send the first message?
In a woman-man match, the woman starts within 24 hours. Otherwise the match ends.
What is a "Sample profile"?
Sample data that introduces how the app works, not a real person. It cannot match or chat.
How do I report someone?
Open their profile, tap the menu, then choose Report or Block.